Frequently Asked Questions About Shop Gem Hunt

 

Q: What is your return policy?

If you are not happy with your purchase for any reason, we accept returns within 3 days of receiving the ring. Contact us to process a return. Once we receive the ring in its original condition then we will issue a full refund. 

Q: What forms of payment do you accept?

We accept, Visa, Discover Card, American Express, Mastercard, as well as Apple Pay, Paypal, and Wire Transfer.

Q: Can my ring be re-sized?

Yes! We offer ring sizing, please allow up to ten day for it be completed. Don't see your size listed on your ring? Double check with us to see if it can be done!

Q: I'm international, can I still purchase from Gem Hunt?

Absolutely! There is a flat fee of $80 for international shipping.

Q: How do ship the rings?

For U.S. based customers the rings ship priority overnight. A signature will be required upon delivery. We will notify you of your tracking number the moment your item ships.

Q: How can I get in touch with someone?

I love chatting! Email me at catherine@gemhunt.co!

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